Creating Clear Performance Expectations and Holding Employees Accountable

Creating Clear Performance Expectations and Holding Employees Accountable

Clear expectations always precede accountability. Think about it: If you’re not certain that you’ve clearly communicated what you need from someone—or that they’ve understood it, or that the goalposts haven’t moved since the last conversation—you’re likely to over-communicate and underperform as a leader. Why? Because without clarity, holding others accountable feels shaky at best and…

Building a Healthy, High-Performing Culture From the Ground Up
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Building a Healthy, High-Performing Culture From the Ground Up

Here’s some good news: As a small business owner, you’re in a unique and enviable position. Unlike larger organizations, you’re not stuck navigating the complex web of outdated processes and rigid hierarchies. You’re nimble, agile, and perfectly poised to build a high-performing culture that bigger companies can only dream about. While they’re busy trying to…

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