Blog
LEADING WITH EMPATHY IN DIFFICULT TIMES
If you’ve read my book, Lunch with Lucy, or any of my blogs already, you’ll know I believe that empathy—the…
“MAKING IT BIG” BY SOLVING SMALL PROBLEMS
“Big.” “Unsolvable.” “Huge.” “Audacious.” If you’re thinking of starting a business, it’s likely that you’ve been told that you’ve got…
EMPATHY: THE MISSING LINK IN TRANSFORMATIONAL LEADERSHIP…AND PROFITABILITY
Have you ever had an aggressive driver cut you off to merge into your lane, forcing you to slam on…
CAN SHARING THE PROFIT MAKE YOU MORE PROFITABLE?
Can you make more money by giving it away? Yes! Investing in your employees causes a chain of actions and…
THE CUSTOMER DOES NOT COME FIRST!
Can you imagine yourself as the CEO of a fast-growing company, sitting in front of a prospective customer, telling them…
THE ROI FROM PAYING A FAIR LIVING WAGE
One of my favorite quotes on the topic of wages is from Robert Bosch: “I don’t pay good wages because…
PARTNER UP? PART I OF MISTAKES I’VE MADE IN BUSINESS
This is Part 1 of a series about the biggest mistakes I’ve made in business—and what you can learn from…
LONELY AT THE TOP?
For most of my life, when I heard the phrase “lonely at the top,” I thought of it as a…