Blog
THE STATUS QUO SUX – LET’S NOT GET BACK TO NORMAL
If you are reading my words, it is likely that you are a business owner or business leader in some…
LEADING IN A “NEW NORMAL” WORLD
The point of this writing is definitely not to suggest what our practices will be going forward, but how we…
WHEN GOOD EMPLOYEES LEAVE YOU
In my last blog post, I commented on the fact people don’t leave bad jobs, they leave bad bosses. So much…
HOW DO YOU MAKE THEM FEEL?
“I’VE LEARNED THAT PEOPLE WILL FORGET WHAT YOU SAID, PEOPLE WILL FORGET WHAT YOU DID, BUT PEOPLE WILL NEVER FORGET HOW…
I AM NOT ESSENTIAL
In the midst of the 2020 COVID-19 crisis, my current profession of author-speaker, and leader of a company that helps…
LEADING WITH EMPATHY IN DIFFICULT TIMES
If you’ve read my book, Lunch with Lucy, or any of my blogs already, you’ll know I believe that empathy—the…
“MAKING IT BIG” BY SOLVING SMALL PROBLEMS
“Big.” “Unsolvable.” “Huge.” “Audacious.” If you’re thinking of starting a business, it’s likely that you’ve been told that you’ve got…
EMPATHY: THE MISSING LINK IN TRANSFORMATIONAL LEADERSHIP…AND PROFITABILITY
Have you ever had an aggressive driver cut you off to merge into your lane, forcing you to slam on…
THE CUSTOMER DOES NOT COME FIRST!
Can you imagine yourself as the CEO of a fast-growing company, sitting in front of a prospective customer, telling them…
