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EMPATHY: THE MISSING LINK IN TRANSFORMATIONAL LEADERSHIP…AND PROFITABILITY
Have you ever had an aggressive driver cut you off to merge into your lane, forcing you to slam on…
THE CUSTOMER DOES NOT COME FIRST!
Can you imagine yourself as the CEO of a fast-growing company, sitting in front of a prospective customer, telling them…
THE ROI FROM PAYING A FAIR LIVING WAGE
One of my favorite quotes on the topic of wages is from Robert Bosch: “I don’t pay good wages because…
PARTNER UP? PART I OF MISTAKES I’VE MADE IN BUSINESS
This is Part 1 of a series about the biggest mistakes I’ve made in business—and what you can learn from…