LEADING WITH EMPATHY IN DIFFICULT TIMES
If you’ve read my book, Lunch with Lucy, or any of my blogs already, you’ll know I believe that empathy—the ability to see a situation through the eyes of another—is a vital trait for business leaders to develop and to nurture in others. But during especially hard times, our “fight or flight” impulses can take over and we might tend toward self-preservation, creating a situation that makes it even harder for those around us.