THE STATUS QUO SUX – LET’S NOT GET BACK TO NORMAL
If you are reading my words, it is likely that you are a business owner or business leader in some capacity. That means that YOU can make a huge difference. I love what Margaret Mead had to say on this subject: “Never doubt that a small group
LEADING IN A “NEW NORMAL” WORLD
The point of this writing is definitely not to suggest what our practices will be going forward, but how we as leaders should lead through this unchartered territory. No matter the situation, empathy and simple human kindness will be essential. As I’m writing this, it’s April 29, 2020
WHEN GOOD EMPLOYEES LEAVE YOU
In my last blog post, I commented on the fact people don’t leave bad jobs, they leave bad bosses. So much has been written about THAT phenomena, but not so much about the fact that sometimes people leave good companies, good bosses and good co-workers because it is
HOW DO YOU MAKE THEM FEEL?
“I’VE LEARNED THAT PEOPLE WILL FORGET WHAT YOU SAID, PEOPLE WILL FORGET WHAT YOU DID, BUT PEOPLE WILL NEVER FORGET HOW YOU MADE THEM FEEL.” —MAYA ANGELOU I’ve thought about those words almost daily since a recent conversation with a friend. Two years ago, her company had been acquired
I AM NOT ESSENTIAL
In the midst of the 2020 COVID-19 crisis, my current profession of author-speaker, and leader of a company that helps women-owned businesses reach the revenue benchmark of $1M, is considered non-essential. If you get Webster’s input on that, it means I’m not absolutely necessary and I’m not
LEADING WITH EMPATHY IN DIFFICULT TIMES
If you’ve read my book, Lunch with Lucy, or any of my blogs already, you’ll know I believe that empathy—the ability to see a situation through the eyes of another—is a vital trait for business leaders to develop and to nurture in others. But during especially hard times,
“MAKING IT BIG” BY SOLVING SMALL PROBLEMS
“Big.” “Unsolvable.” “Huge.” “Audacious.” If you’re thinking of starting a business, it’s likely that you’ve been told that you’ve got to find a solution for some seemingly insurmountable problem in order to have a successful launch. But maybe they’re wrong. Who am I to suggest that this popular
EMPATHY: THE MISSING LINK IN TRANSFORMATIONAL LEADERSHIP…AND PROFITABILITY
Have you ever had an aggressive driver cut you off to merge into your lane, forcing you to slam on the brakes? Did you angrily honk the horn at them? Or worse? But what if you knew that the driver was rushing to the emergency room to
CAN SHARING THE PROFIT MAKE YOU MORE PROFITABLE?
Can you make more money by giving it away? Yes! Investing in your employees causes a chain of actions and reactions that perpetually create even more profit! When I started my own business competing with my former employer, I set out to create a culture that would be
THE CUSTOMER DOES NOT COME FIRST!
Can you imagine yourself as the CEO of a fast-growing company, sitting in front of a prospective customer, telling them you wanted their business, and then telling them that they would NOT be a priority to you? Well, believe it or not, that is the strategy I