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If you are reading my words, it is likely that you are a business owner or business leader in some capacity. That means that YOU can make a huge difference.
The point of this writing is definitely not to suggest what our practices will be going forward, but how we as leaders should lead through this unchartered territory. No matter the situation, empathy and simple human kindness will be essential.
In my last blog post, I commented on the fact people don’t leave bad jobs, they leave bad bosses. So much has been written about THAT phenomena, but not so much about the fact that sometimes people leave good companies, good bosses and good co-workers because it is the right move for them.
“I’VE LEARNED THAT PEOPLE WILL FORGET WHAT YOU SAID, PEOPLE WILL FORGET WHAT YOU DID, BUT PEOPLE WILL NEVER FORGET HOW YOU MADE THEM FEEL.” —MAYA ANGELOU
In the midst of the 2020 COVID-19 crisis, my current profession of author-speaker, and leader of a company that helps women-owned businesses reach the revenue benchmark of $1M, is considered non-essential. If you get Webster’s input on that, it means I’m not absolutely necessary and I’m not important. Where does your job fall in the “essential” and “non-essential” argument?
If you’ve read my book, Lunch with Lucy, or any of my blogs already, you’ll know I believe that empathy—the ability to see a situation through the eyes of another—is a vital trait for business leaders to develop and to nurture in others. But during especially hard times, our “fight or flight” impulses can take over and we might tend toward self-preservation, creating a situation that makes it even harder for those around us.
“Big.” “Unsolvable.” “Huge.” “Audacious.” If you’re thinking of starting a business, it’s likely that you’ve been told that you’ve got to find a solution for some seemingly insurmountable problem in order to have a successful launch. But maybe they’re wrong.
Have you ever had an aggressive driver cut you off to merge into your lane, forcing you to slam on the brakes? Did you angrily honk the horn at them? Or worse? But what if you knew that the driver was rushing to the emergency room to meet the ambulance that was bringing her husband to the hospital?
Can you make more money by giving it away? Yes! Investing in your employees causes a chain of actions and reactions that perpetually create even more profit!
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